Privacy Policy (B2B)
This Privacy Policy explains how Mtech Interfab (part of V.K. Cloth Traders) collects, uses and shares information when you interact with us. This policy is for our B2B customers, suppliers and site visitors.
Information we collect
- Company name, contact person, business email, phone number, delivery and billing address, GSTIN/Tax ID and purchase order details.
- Payment and invoicing information (bank details, payment confirmations) when you transact with us.
- Website log data (IP address, browser type, pages visited, date/time) and cookies for site performance and basic analytics.
- Communications: emails, attachments or messages exchanged with our sales, support or logistics teams.
How we use information
- To process orders, issue invoices, manage deliveries and provide customer support.
- To communicate product updates, order status and service-related notices.
- To improve our products and website, perform analytics and prevent fraud.
- To comply with legal and tax obligations.
Sharing and service providers
We may share necessary information with:
- Carriers, freight forwarders and logistics partners to complete deliveries.
- Payment processors, credit/finance partners and auditors for billing and compliance.
- Third-party service providers who help run our website, CRM and accounting systems. These parties are authorised only to perform tasks on our behalf and must protect your data.
We do not sell your business contact data to third parties.
Data security and retention
We use reasonable technical and organisational measures to protect information. While we try to keep data secure, no internet method is 100% safe. We retain records as required by law and for business needs (invoicing, warranty and dispute resolution).
Cookies and site analytics
We use cookies and basic analytics to improve site performance. You may block cookies via your browser, but parts of the site might not work as intended.
Your rights
If you are our business contact, you may request access to or correction of your data, or ask us to remove non-essential information. For requests, contact us using the details on our Contact page.
Changes to this policy
We may update this policy from time to time. The latest version will be posted on our website with the effective date.
If you have questions about this policy, please contact the person listed on our Contact page.